Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Sargent Lock Rekeying: The San Jose Owner’s Guide
Sargent lock rekeying in San Jose typically runs $28-$55 per cylinder when done on-site, with most residential jobs completed in under 45 minutes. We stock Sargent LA, LB, and 10-line pinning kits on every van, so same-day service is standard. Most San Jose property owners discover they need a rekey after a move, a lost key, or when a tenant turns in a key that clearly wasn’t the only copy.
Which Sargent Models This Applies To
Sargent hardware breaks into three families you’re likely to encounter in San Jose: the 10-line cylindrical locks (residential and light commercial), the LA/LB mortise series (common in mid-century apartment buildings from Willow Glen to Rose Garden), and the T-zone cylindrical line (newer commercial installs). The 10-line uses a standard .115-inch diameter cylinder pin system. LA/LB mortise cylinders run .118-inch, a difference that matters because a 10-line kit won’t properly pin an LA cylinder even though the keys look identical at a glance.
Check the face of the lock for stamped markings: “10” inside an oval, “LA” or “LB” on the escutcheon, or “T-Zone” near the cylinder. If the lock was installed before 1995 and has no visible stamp, measure the cylinder diameter with a caliper or call us with photos. We carry OEM Sargent pinning kits and LAB aftermarket equivalents that meet original tolerances. For rental properties near downtown San Jose where turnover is high, we typically recommend the LAB pins: they’re spec-matched, cost less, and carry the same 365-Day Done Right Promise.
Signs Your Sargent Lock Rekeying Is Failing

- Key sticks at the 10 o’clock position. This usually means a driver pin has developed a flat spot or the spring stack is binding with age. In San Jose’s dry summers, lubricant residue hardens and turns sticky, which accelerates the wear.
- Key works on one side of a double-cylinder but not the other. The tailpiece alignment has shifted, or one cylinder was repinned incorrectly during a previous rekey. We see this often in duplex conversions near The Alameda where two different locksmiths have worked the same hardware.
- Key turns freely with no latch retraction. The cam or tailpiece has sheared, or the cylinder was installed without the proper cam orientation. This is a cylinder replacement, not just a rekey, but the diagnosis takes two minutes on-site.
- New key copies fail while the original works. The original key was cut to worn tolerances, and duplicates amplify the error. A proper rekey with fresh pins and a factory-spec key cut solves this permanently.
- Lock was rekeyed recently and now feels gritty. The last technician used incorrect pin lengths or mixed brass and steel pins, causing galvanic corrosion. We document this with photos and show the customer the difference before we start.
Replacement Cost & What’s Included
| Service | Price Range | What’s Included |
|---|---|---|
| Single-cylinder Sargent rekey | $28-$42 | Pin kit, 2 new keys, cylinder service, written invoice |
| Double-cylinder Sargent rekey | $48-$72 | Both cylinders pinned to match, 4 keys, alignment check |
| Mortise cylinder (LA/LB) rekey | $35-$55 | Cylinder removal, pinning, reinstallation, latch test |
| Master key system rekey | $55-$95 per cylinder | Master pinning, key chart documentation, 3 key levels |
The range depends on cylinder count, whether the hardware needs extraction from a painted-over escutcheon, and if we’re building a master key system. Haven Standard Clause 1 applies: the price we quote on the phone is the price on the invoice. No dispatch fee, no “trip charge” added at the door. Every rekey includes a documented photo record of the cylinder condition before and after, left with you at completion. The 365-Day Done Right Promise covers the pinning, the key cut, and the cylinder function.
DIY or Call Us?

An owner can safely check three things: the model stamp, whether the key is a Sargent original or a duplicate, and if the cylinder wobbles in the housing. Beyond that, rekeying a Sargent cylinder requires a pinning kit with the correct diameters, a follower tool to prevent spring launch, and a key gauge to verify depths. The springs are under compression and will launch across a room if the cylinder plug is removed without a follower. We’ve found springs in carpet, in eye glasses, and once in a customer’s coffee.
More critically, an incorrectly pinned cylinder can leave a lock that works with your key and also with keys that shouldn’t work. The security gap isn’t visible until someone uses it. If you’re in San Jose and need a rekey today, call (669) 201-7095. We quote the full price before dispatch, and the technician arrives with the correct Sargent kit already on the van.
FAQs
How long does a Sargent rekey take?
A single cylinder takes 20-35 minutes on-site, including removal, pinning, key cutting, and function testing. Most San Jose residential jobs with two to three locks are finished within an hour. Call (669) 201-7095 for scheduling - we stock Sargent parts daily.
Can a Sargent lock be repaired instead of rekeyed?
Rekeying addresses key control, not mechanical failure. If the cylinder turns smoothly and the latch retracts cleanly, rekeying is the right service. If the plug binds, the cam is worn, or the housing is cracked, we replace the cylinder and rekey the new one to your new key. We’ll show you the difference before we proceed.
How long do rekeyed Sargent pins last?
Properly pinned Sargent cylinders last 15-25 years in normal residential use. San Jose’s climate is relatively kind to lock internals, though coastal humidity from the Bay can accelerate spring fatigue in homes without climate control. The pins themselves don’t wear; the springs do. We use nickel-silver springs on every rekey for corrosion resistance.
Do you stock Sargent rekeying parts on your vans?
Yes. Every Novak van carries Sargent 10-line, LA, and LB pinning kits, plus blank key stock in A2, A3, and A4 systems. We also stock Schlage, Kwikset, and Medeco hardware. If you have a Sargent lock, we don’t need to order parts. The name on the van is the name on the invoice. That is the whole arrangement.
Written by Daniel Novak, Owner, Novak Lock & Security San Jose at Novak Lock & Security San Jose, serving San Jose and nearby areas.






