Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Kwikset Lock Rekeying: The San Jose Owner’s Guide
Kwikset lock rekeying in San Jose typically runs $29-$49 per cylinder when done on-site, with most jobs completed in 20-40 minutes. We stock the full Kwikset pinning kit on every van, including the #1-#7 bottom pins and master wafers that most hardware stores in the San Jose area don’t carry in individual sizes. Same-day service is standard; we answer live at (669) 201-7095.
Most San Jose homeowners discover they need a rekey after moving into a previously owned home in neighborhoods like Willow Glen or Almaden Valley, or after a roommate or contractor turnover. The previous key still works, or too many copies exist, and the owner wants to know exactly who has access. Sometimes the lock itself turns rough or the key sticks, which points to worn pins inside the cylinder rather than a key problem.
Which Kwikset Models This Applies To
Kwikset rekeying covers the SmartKey series (KW1, 980, 985, 988, and the Halifax and Milan lever lines) and the traditional pin-tumbler lines (Tylo, Juno, Polo, and the deadbolt families 660, 780, 980, and 998). SmartKey cylinders use a sidebar mechanism with wafers rather than standard pins, which requires a different tool set. We carry both.
To identify your cylinder type, remove the interior thumbturn or lever rose and look for the SmartKey logo on the face of the cylinder, or check the keyway shape. The KW1 keyway has a single shoulder groove; the SC1 Schlage keyway, which some Kwikset products accept as a cross-compatible option, has a different profile entirely. Mixing these up is a common compatibility gotcha when ordering replacement cylinders online.
We use OEM Kwikset pinning kits for standard rekeys. For SmartKey cylinders, we use the Kwikset cradle tool and factory reset clips. Aftermarket pinning kits exist, but the tolerances on Kwikset’s bottom pins (0.003-inch increments) are tight enough that variance matters. We stock both because some San Jose apartment managers prefer factory-original documentation for their insurance files.
Signs Your Kwikset Lock Rekeying Is Failing

- Key turns but the bolt doesn’t retract. The tailpiece connecting the cylinder to the latch mechanism has slipped or the cam has worn. This is a hardware failure, not a rekey issue, but owners often discover it during a rekey call when we pull the cylinder and find the cam cracked.
- Key sticks or requires jiggling at specific angles. The bottom pins have developed flat spots from metal fatigue, or the driver springs have lost tension. In San Jose’s dry summer heat, lubricant residue can also gum into a varnish that binds the pin chambers.
- Different keys operate the same lock. This indicates extreme pin wear creating shear-line overlap, or a previous rekey done with incorrectly sized pins that left the cylinder in a “near-miss” state. We’ve found this in several Cambrian Park homes where a previous owner used a hardware store rekey kit.
- SmartKey cylinder won’t accept the reset tool. The sidebar wafers have jammed due to debris or a forced key insertion. SmartKey cylinders are more sensitive to key copy quality than standard pin-tumbler designs.
- Key works in one lock but not its matched pair. The two cylinders were keyed to different specifications, or one has been rekeyed and the other hasn’t. This is common on front-door handlesets where the deadbolt and lever were purchased separately and never keyed alike at the factory.
Replacement Cost & What’s Included
Kwikset rekeying in San Jose is priced per cylinder, not per key. Standard pin-tumbler rekeying runs $29-$39 per cylinder. SmartKey rekeying runs $39-$49 per cylinder due to the specialized tooling and reset components. Two keys are included; additional keys are $4-$6 each depending on whether you need standard brass or nickel silver.
The price covers disassembly, pin replacement, key cutting, and reassembly with function testing. If we find a cracked cam, worn tailpiece, or corroded cylinder housing, we note it in writing before any additional work. Haven Standard Clause 1: the price on the phone is the price on the invoice. No call-out surcharge, no “trip fee” added at the door.
All rekeying work carries the 365-Day Done Right Promise. If the key binds, the cylinder malfunctions, or any related issue occurs within a year, we correct it at no charge. The documented photo record from your visit is emailed before we leave the property.
DIY or Call Us?

An owner can safely verify the lock brand and keyway type, count how many cylinders need rekeying, and check whether all locks use the same key. These three checks save time on the phone and ensure we bring the correct pinning kit.
DIY rekeying with a hardware store kit is where problems start. Kwikset pinning requires a follower tool to remove the cylinder without dropping the top pins and springs into the lock body. If a spring launches into the mechanism, the lock requires full disassembly or replacement. SmartKey cylinders are not serviceable with standard pinning tools; forcing the reset function with improvised tools destroys the sidebar mechanism. We replace several DIY-damaged SmartKey cylinders monthly in San Jose, particularly in the Rose Garden and Naglee Park areas where older homes have mixed hardware generations.
We carry the specific rekeying pins that most vans run out of by Wednesday. Call (669) 201-7095 for a written quote before we dispatch.
FAQs
Most residential rekeys take 20-40 minutes on-site, including travel to the van for key cutting and function testing. A full home with four cylinders and keyed-alike matching typically runs under 90 minutes. Call (669) 201-7095 to schedule; we quote a firm arrival window and the full price before anyone is dispatched.
Pin wear can be corrected with a fresh pin set during rekeying, but cracked cams, corroded housings, or damaged SmartKey sidebars require cylinder replacement. We inspect the hardware during disassembly and report what we find before any additional work. The documented photo record shows the condition we encountered.
Properly installed OEM pins typically last 10-15 years in normal residential use. San Jose’s dry climate reduces corrosion compared to coastal markets, but dust from nearby construction or Santa Clara Valley agricultural activity can accelerate wear in exposed hardware. We apply a dry graphite lubricant during rekeying, which does not attract debris like oil-based products.
Yes. Every Novak van carries Kwikset pinning kits, SmartKey reset tools, replacement cylinders, and the full range of bottom pins from #0 through #8. We also stock Schlage and Medeco components for mixed-hardware properties. The name on the van is the name on the invoice. That is the whole arrangement.
Written by Daniel Novak, Owner, Novak Lock & Security San Jose at Novak Lock & Security San Jose, serving San Jose and nearby areas.






